Privacy Policy
How Chrome Spark handles and protects your data.
Introduction
At Chrome Spark, we value the trust you place in us when you subscribe to our express car wash services. This Privacy Policy details our practices regarding the collection, use, and disclosure of your personal information when you use our website, mobile application, or visit our facility at 138 Grove Street, New York.
Information We Collect
To provide a premium and efficient automotive care experience, we collect information that allows us to manage your subscription and service history:
- Contact Information: Name, billing address, email address ([email protected]), and phone number.
- Billing Data: For subscriptions, we securely process payment card details through encrypted PCI-compliant gateways. We do not store full credit card numbers on our local servers.
- Vehicle Information: License plate number and vehicle make/model to automate your entry via our Smart-Scan technology.
- Usage Data: Information on how often you visit and which services (Tire Shininng, Waxing, etc.) you prefer.
How We Use Your Data
We use the collected data to keep your vehicle sparkling clean and your account running smoothly:
- Processing monthly subscription renewals and recurring billing.
- Sending maintenance reminders and exclusive Chrome Spark offers.
- Improving our express wash technology and service speed.
- Ensuring the security of our physical locations and digital platforms.
Data Retention & Security
Security is our top priority. We implement industry-standard administrative and technical safeguards to protect your personal information against unauthorized access or disclosure. Subscription data is retained for the duration of your membership and as required by financial regulations.
Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. For inquiries regarding your private information, please contact our data officer at [email protected].
Last Updated: October 2023. Chrome Spark reserves the right to update this policy as our services evolve.